Privacy Policy

Last updated: October 20, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares or other voting securities.
• Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to Innosphere LLC, located at https://innosphere.tech/.
• Cookies are small files that are placed on Your device by a website, containing browsing information.
• Country refers to: United States.
• Device means any device that can access the Service, such as a computer, cellphone, or tablet.
• Personal Data is any information relating to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes data on behalf of the Company.
• Usage Data refers to data collected automatically when using the Service.
• Website refers to Innosphere LLC, accessible from https://innosphere.tech/.
• You means the individual accessing or using the Service, or the company on behalf of which such individual is using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

We collect personal information only when necessary to provide or improve our services. This may include:

• Email address
• First and last name
• Phone number
• Address, City, State, ZIP/Postal code
• Any information You voluntarily share with Us

If You contact Us directly, We may also collect additional details such as message content or attachments.

Usage Data

Usage Data is collected automatically and may include IP address, browser type, operating system, referring URLs, and timestamps.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity and enhance user experience. You can set Your browser to refuse Cookies, but some parts of the site may not function properly.

Types of cookies used include:

• Necessary Cookies: Required for core functionality.
• Preference Cookies: Remember user choices.
• Analytics Cookies: Help us understand usage patterns.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide, operate, and maintain our Service.
• To communicate with You for updates and notifications.
• To personalize Your experience.
• To ensure reliability and quality of Service.
• To respond to inquiries and support requests.
• To comply with legal obligations and prevent fraud.

We do not sell or share any personal information with third parties for marketing purposes.

Retention of Your Personal Data

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal and compliance requirements.

Transfer and Security of Your Personal Data

Your information is stored securely using encrypted systems, access controls, and monitored infrastructure. However, no online method of transmission is 100% secure.

Message Frequency, Data Rates, and SMS Policy

By using our services, you agree to receive service-related messages such as reminders, updates, or authentication codes.

• Message Frequency: 5–10 per client daily, 25–50 weekly depending on services.
• Rates: Standard SMS rates may apply.
• Message Types: Provider enrollment, credentialing updates, and authentication codes.
• Opt-Out: Reply STOP to unsubscribe; reply HELP for assistance.

No mobile information is shared or sold to third parties for marketing.

Your Data Protection Rights

You have the right to access, correct, or request deletion of Your data. Requests may be sent to info@innosphere.tech.

Children’s Privacy

Our Service is not directed to anyone under 13. We do not knowingly collect personal data from children.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their privacy policies or practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last updated” date will reflect the latest revision. Updates will be posted on this page.

Contact Us

If You have any questions about this Privacy Policy, please contact Us:

By email: info@innosphere.tech

By website: https://innosphere.tech/

By phone: +1 (512) 759-8588